Novus Rehabilitation
Frequently Asked Questions

Our team is qualified, experienced and connected to community resources.

We care about what happens to you, and we commit to providing clinically excellent care geared to your specific injuries and life circumstance.

At Novus Rehab, you are never just a claim number.

The short answer is: quite likely yes. Most accidents involving a motor vehicle are covered by insurance. Even if you do not have insurance, there is a government funded plan to help you. Please contact us to learn more.

Give us a call at 519-637-0981, or email info@novusrehab.ca.

No, a doctor’s referral is not needed.

In fact, most of our staff work with you in your home, the hospital, or the community. In the event that you are unable to drive and need transportation to an appointment, we can arrange that for you.

You do not have to work with the therapist sent out by your insurance company, even if they have already visited you. You have the legal right to choose who you work with during your recovery. At Novus Rehab, we can ensure you are receiving the treatment that your injuries require and that you are accessing all the benefits that are available to you.

In most cases, your automobile insurance company will fund your treatment. If you have benefits available through your workplace, those benefits must first be accessed.

Seeking an opinion from a reputable personal injury lawyer is always a good idea.

If you are confused about the role of a specific therapist, please refer to our services page.

Your rehabilitation plan will be specifically geared towards your unique injuries. Although Novus Rehab therapists will recommend a best course of treatment, you have the final say in what therapies you participate in and how often you meet with your providers.

Please remember that you are welcome to contact us directly with any question or concern.
We are always happy to hear from you contact us today >